
Our Promises to You
FAQs
Shipping
All orders ship within 1–3 business days.
If there are any exceptions—such as during holidays or special promotions—updated shipping times will be clearly posted in our website’s announcement bar.
Returns
We want you to love your JENCO experience. If you're not satisfied with your purchase, you may return unused and unopened products within 30 days of delivery for a full refund.
If you experienced irritation or didn't see the results you hoped for, please reach out to us at support@jencoskincare.com. We're happy to help find a solution that works for you.

